Terms & Conditions

PUNKY ALLSORTS JEWELLERY is non edible and unsuitable for children under 7, due to the possible chocking hazards. All designs and images on this website www.punkyallsorts.comare copyright protected or trademarks of the brand Punky Allsorts Ltd and reproducing the jewellery displayed or using all associated images may result in prosecution.  Punky Allsorts reserves the right to change collections and pricing when appropriate without prior notice.

After your order has been confirmed and authorized, it will be processed and shipped out to you, orders will usually be shipped within 3-5 working days but please allow 14 working days before contacting us regarding delivery failure. This does not include weekends and holidays. Please allow longer for all deliveries outside UK mainland.

Please note, PUNKYALLSORTS.COM cannot always guarantee availability of products. If you have ordered an item that is not available or that is delayed, we will notify you of this via email. If you have any questions regarding the status of your order at anytime, please submit your details via the contact page.

In order to ensure timely delivery of your package, we cannot allow changes to an order once submitted over the website.

PUNKY ALLSORTS is not responsible for Duty and Freight Charges for International Orders.

International Shipping Charges vary per country. You will receive your shipping cost as you check-out on our website prior to shipping.

We make every effort to deliver your package to you as soon as possible. However, there are some conditions which may cause delays:

Credit Card Approval: Inconsistent credit card, billing and/or shipping may delay your order.

Royal Mail or UPS Delays.

If you are unsatisfied with any product purchased from our website we will happily offer a refund or exchange within 7 days, this doesn’t not apply to bespoke clothing please see below for details. Our returns policy also excludes earrings, hair accessories and hats which cannot be returned, this is due to hygiene reasons.

You will need to contact a customer service representative using the contact page on this website where we will be able to provide you with return details. All returns will need to be accompanied with proof of purchase and in original packing, including all labels and gift bags, if you fail to include proof of purchase or original packaging and labels within your return parcel we will be unable to process your return or exchange effectively. Buyers are responsible for covering the costs of all returns.

All Punky Allsorts Clothing items (excluding t-shirts) are bespoke and made to order therefore we are unable to offer refunds or exchanges. If you have any queries about sizing please email us prior to making your order.

When sending your items, we advise using an insured carrier such as Royal Mail, Federal Express, USPS Priority insured or UPS. This will enable you to track your package more easily. Please note that PUNKYALLSORTS.COM cannot assume responsibility for packages that are lost or stolen in the mail.

This does not affect your statutory rights.

Punky Allsorts jewellery is created with the finest materials & components available. Any color variation or slight deficiencies are due to the handmade nature of these designs. By following these simple tips, your pieces will keep sparkling for years to come…

Always remove jewellery and/or hair accessories when washing hands, showering, or swimming. Moisture can cause beads to dull and become loose.

Avoid spraying or applying any alcohol or oil-based products such as; perfume, hairspray, body lotions, cleansers or hair grooming products on or near the jewellery including hair accessory pieces. The alcohol or oil content will cause Lucite beads to crack, will dull the finish and loosen the crystals, and cause metal parts to discolor or tarnish.

Never expose jewellery or hair accessory pieces to extreme heat or direct sunlight over long periods of time as this can cause colors to fade.

The clay beads may tarnish or turn colour if made dirty and this process may not be reversible.

To clean your jewellery use a dry soft cloth. Never submerge in cleaning solution or water.

Jewellery should be handled with care and will not withstand extreme force.